Enterprise Integration

  • Single Sign-On (SSO) support:
    • Supported protocols (SAML, OAuth 2.0, OpenID Connect).
    • Configuration and setup.
    • Integration with directory services (e.g., Active Directory, LDAP).
  • API access for custom integrations:
    • Use cases for APIs (e.g. CRM, ERP, incident management tools).
    • API authentication and usage examples.
    • Webhooks for real-time updates.
    • Support for in-house message storage and data sovereignty.