At RichChat, your privacy and security are our top priorities. That’s why we’ve implemented end-to-end encryption (E2EE) to safeguard your communications, ensuring that your messages remain private and accessible only to you and your intended recipients.

What is End-to-End Encryption?

End-to-end encryption is a security method that protects your communication by encrypting data on your device before it is sent. The data can only be decrypted by the recipient’s device, meaning no one else—not even RichChat—can access the content of your conversations.

How Does It Work in RichChat?

1. Data Encryption: When you send a message, start a voice call, or share a file, RichChat encrypts the data on your device using a unique encryption key.
2. Secure Transmission: The encrypted data travels securely through RichChat’s servers but remains unreadable to anyone without the decryption key.
3. Recipient Decryption: Only the recipient’s device has the necessary key to decrypt and view the content, ensuring that your communication remains private.

Why is E2EE Important?

• Privacy: Only you and your intended recipient can read or listen to your communication, ensuring confidentiality at all times.
• Security: E2EE protects your communication from being intercepted by hackers, third parties, or unauthorised users.
• Compliance: For businesses, E2EE helps meet data protection regulations such as GDPR, HIPAA, and others, providing peace of mind for industries handling sensitive information.

What’s Encrypted in RichChat?

• Messages: All individual and group chats are fully encrypted.
• Voice and Video Calls (at a future date): Your calls are encrypted in real-time, ensuring they remain private.
• File Sharing (at a future date): Any files, documents, or media shared through RichChat are securely encrypted.

A Commitment to Your Security

RichChat’s end-to-end encryption ensures that your data is yours and yours alone. With advanced encryption protocols, regular security updates, and robust protection measures, you can trust RichChat to keep your communication safe from prying eyes.

Security source code used in RichChat can be found on GitHub.

For more information about RichChat’s security practices, visit our Security Documentation or contact our support team.